Refers to the time when your computer doesn't respond and/or the screen freezes up. When this happens if the PC doesn't respond hold down the CTRL and ALT keys and press DEL to restart. If this doesn't work either, then turn the machine off by the power switch on the case (for ATX cases and notebooks the power switch must be held for 4 seconds) and then after waiting at least 10 seconds turn the machine back on, you will usually see the scandisk blue screen (windows) when you reboot, it is best to leave this finish to see if there are any errors on the drive. If the machine keeps crashing it is best to contact your PC manufacturer or if it is only a certain piece of software then contact the software dealer.

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